![]() More importantly, based on a drive’s health status, they can run various backup operations and other tasks right from the management interface – minimizing the effect of a disk failure and reducing their downtime. Each customer’s box can be expanded to show the health status for each disk:Ĭustomers can see their cumulative disk health statistics. The color of each block corresponds to the current average state of the disks installed in the computers of a specific customer. This monitoring does not slow down the user machine in any way, as Acronis agents are optimized to act during disk operations that happen during software running cycles.Īs a result, the admins at a service provider will be able to see something like this: Disks are actively monitored for latency distribution, giving the AI more data to process. There are also several events in the Windows operating system related to HDD and SSD performance that are analyzed as well, including bad blocks reported, delays or no access to disk, delayed write to disk, file systems corruption, etc.Īcronis software agents also collect the write/read performance on endpoint machines, so both the transfer rate and disk queue length is taken into consideration when creating the ML model. reports of the disk drive itself, with many parameters collected and analyzed at scheduled time intervals. The main source of data actually comes from the S.M.A.R.T. Using machine learning, it processes a large amount of disk-drive-related parameters to build a model that can predict when a drive will fail with a high degree of accuracy. The ultimate goal was to decrease the downtime caused by storage media failure by providing users with an easy, automated way to both predict the failure and quickly recover from it.Īcronis achieved this goal by developing Acronis Disk Health Service, which predicts disk drive failure and alerts the administrator, suggesting various actions to decrease expected downtime.Īcronis Disk Health Service is a cloud-based service that is hosted in the company’s data centers around the world. Many of our developments are focused on data safety predictions and, as a result, using disk drives as storage media were of interest to our engineers. Predicting drive failure using artificial intelligenceĪs an innovative technology company, Acronis has been investing in various artificial intelligence (AI) and machine learning (ML) based technologies for several years. Depending on the backup configuration, that loss can range from a few hours to several days. If a hard drive fails before the next scheduled backup is done, all of the work from that period can be lost. In addition to data access, another point is related to data safety. For a managed service provider, such a disk failure can become a real headache, as a technician may have to visit the customer. In the best-case scenario, the data is backed up and the only loss is the time required to reimage the system on a new drive – but even that causes unscheduled delays and a reprioritization of IT resources. A failed hard drive means downtime – and all of the lost revenue and increased expenses that entails. When we’re talking about running a business, however, the issue of disk failure is much worse. For individuals, the issue is usually solved by using a backup product such as Acronis True Image, which allows users to restore data from backup. Several factors can lead to errors in these data storage devices.įor complete cyber protection, ensuring the stability and reliability of your drive is critical to safeguarding your data.ĭisk drive failure typically makes some of the stored data inaccessible, and there’s often no cheap or easy way to restore that data. hard disk drives or HDD), newer solid-state drives (SSD) that use flash memory also face issues once their memory cells start to fail. While this is particularly true of traditional, magnetic disk hard drives (a.k.a. ![]() ![]() ![]() Because if your drive fails, any data stored on it can be lost forever.Īll hard drives will fail at some point. ![]() While cyber protection is most frequently discussed in relation to managing and securing operating software, it can also involve managing the hardware that stores your valuable data – namely your disk drives. Instead, what is needed is modern cyber protection – a more complete, multilayered approach that protects all environments, systems, and data. Users are more aware that traditional backup cannot address the threats and challenges of the modern world. In today’s digital world, the completeness of your data protection is critical. ![]()
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